Refund policy

Refund & Returns Policy

Last updated: October 19, 2026

We want you to love your order. If something isn't right, please contact us so we can help.

Returns

We accept return requests within 30 days of delivery for eligible items.

To request a return, please contact us at:

Include your order number and a brief description of the reason for your return. We'll provide instructions if your return is approved.

Items must generally be unused, unworn, and in their original condition to be eligible for a return.

Non-Returnable Items

Certain items may not be eligible for return for hygiene or safety reasons, including items that have been used or worn.

Sale or clearance items may also be subject to different return conditions, which will be stated on the product page when applicable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Please include your order number and clear photos of the item and packaging so we can determine the best way to resolve the issue.

If the issue is confirmed, we may offer a replacement, refund, or another appropriate resolution.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges, if any, may not be refundable.

Refunds

Once an approved return is received and reviewed, we'll notify you about whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Exchanges

We do not currently offer direct exchanges. If you'd like a different item or variant, you may need to place a new order after completing an eligible return.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We may be able to cancel an order before it enters processing. Once an order has been processed or shipped, cancellation may no longer be possible.